الدعم: مكتبة الثقلين / Support: Thaqalayn Library

للمساعدة أو الإبلاغ عن مشكلة أو اقتراح، راسلنا على: support@thaqalaynlibrary.com

For help, to report a problem or to suggest something, write to: support@thaqalaynlibrary.com

Frequently asked questions

How do I read offline?

Download the book from its page, then open it; it works without internet.

How do I sign in?

Enter your email and you’ll receive a one-time code.

How many questions can I ask the AI assistant?

There is a daily limit per account; the remaining number shows on the chat screen.

How do I turn notifications off or choose which ones I get?

In the app under Settings → Notifications, or in iOS Settings.

I’m not receiving notifications. Why?

Check that they’re allowed for the app in iOS Settings, that you’re signed in, and that the kind is on in Settings → Notifications. The assistant-answer notification does not show while the app is open.

How do I delete my account?

In the app’s Settings; your data is deleted from the server immediately.

Where are my chats with the AI assistant?

On the chats screen inside the assistant; they are saved on your account and on your device.